![]() ![]() The mailbox has been disabled for sending/receiving email and the owner of the email server profile Exchange Online has been notified. ![]() For more information about configuring server-side synchronization, see Set up server-side synchronization of email, appointments, contacts, and tasks.Įmail address requires approval by Microsoft 365 administratorĪlert: Email can't be sent/received because the email address of the mailbox requires an approval by a Microsoft 365 administrator. If the user's mailbox record is configured to use server-side synchronization for outgoing email, verify the user's email address is approved and is also tested and enabled.Verify the user is correctly configured and enabled for sending email: Select the mailbox record for the user who sent the email, and then click the Edit button. In the Power Platform admin center, select an environment. Verify that the user who sent the email is enabled for sending email. If you create an email message in customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), and click the Send button, the message will not be sent unless email integration has been correctly configured and enabled for sending email from customer engagement apps. Solution: Email message has "Pending Send" status The mailbox has been disabled for receiving email and the owner of the email server profile has been notified. Solution: Error while establishing a secure connectionĪlert: Email can't be received for the mailbox because an error occurred while establishing a secure connection to the email server. The owner of the email server profile has been notified. Common alerts and recommended resolutions Mailbox disabled for synchronizationĪlert: The mailbox has been disabled for synchronizing appointments, contacts, and tasks for the mailbox because an error occurred while establishing a secure connection to the Exchange server. ![]()
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